Privacy Policy

Privacy Policy

Introduction

Welcome to https://on-the-border-simple-tortilla-chips.chicagotortillachips.com! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information from our website visitors, application users, and customers. Our commitment to privacy is in line with various international data protection laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act (CPA), Utah’s User Data Protection Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://on-the-border-simple-tortilla-chips.chicagotortillachips.com.
  2. All associated mobile applications and services.
  3. Any interactive features or tools on our platforms.
  4. Products and services accessed through our website links.

Please note that this policy does not extend to third-party websites, applications, or services you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs the following interactions:

  1. When you create an account and use our applications and services as a registered user.
  2. During your visits to our websites linked to this policy.
  3. Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account, such as username, email address, and password.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account details (if provided) and financial transaction records.
  4. Purchase Information: Product/service purchases, order history, and related details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: Geolocation data from your device when you interact with our location-based services.
  7. Feedback: Comments, reviews, and suggestions you provide to improve our products and services.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms.
  9. Product Information: Details about the products you interact with or purchase on our website.

We gather this data through various means: user input forms, account setup, online interactions, browser cookies, and automated technologies like analytics tools. Additionally, third-party service providers may share personal data with us for specific purposes, governed by their respective privacy agreements.

Cookies

We utilize cookie technology to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website and cannot be disabled. They ensure that you can navigate through pages seamlessly.
  2. Preference Cookies: We use these cookies to remember user preferences, language settings, and ad preferences.
  3. Analytics Cookies: These enable us to gather insights about how visitors interact with our site, helping us improve its performance and usability.

Users have the option to manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes outlined in this policy or as required by law. The retention periods vary depending on the type of data and its usage:

  • Account information and transaction records may be kept for an extended period due to legal obligations and tax requirements.
  • Analytics data is typically retained for a limited time, after which it is anonymized for aggregated reporting purposes.
  • We delete or anonymize personal data when it is no longer needed for the initial purpose of collection unless required by law.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and website do not knowingly collect or solicit personal information from children in this age group. If you believe we have collected such data, please reach out to our privacy team, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The ability to ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: Limiting the use or disclosure of your personal information under specific conditions.
  5. Portability: The right to receive your data in a structured format, portable across different systems.
  6. Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: You have the right not to be subjected to automated individual decision-making that significantly affects you.
  8. Data Protection Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests related to privacy and data protection:

  • Email: contact@on-the-border-simple-tortilla-chips.chicagotortillachips.com
  • Address: Privacy Team, [Your Company Address]